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Mobility

In 2013 mobile devices surpassed the PC as the most common device to access the internet. As we move into 2015, developing an effective mobile learning strategy must be a priority for forward thinking companies to leverage this opportunity. These strategies can be placed into three segments.

Business to Employee

Enhancing and expanding the traditional desktop LMS ecosystem to allow self-service learning, compliance training and sales support tools out-with the confines of the office.

m-learning solutions are all about better enabling learning, especially as tech-savvy millenials join the workforce, who look to their mobile devices as their primary source for information both on and off the job. To address this trend learning and development teams need to invest in mobile learning technologies and content to improve learning outcomes, save time & money training employees, and to track training success.

A good m-learning strategy requires three components to be considered:

1. Target users. Who are you targeting with your mobile learning? What do they need to learn? Where and How will they access the content? With this established, many of the other sections of a mobile strategy will fall into place.

2. Learning content. Is the focus to be online courses, mandated tests and certificates of completion, or does your workforce need on-the-job performance support in the form of videos and problem solving tools. Peak Pacific have been working with clients to develop effective mobile education solutions based on the following content principles:

  • Make content bite sized with targeted learning outcomes.
  • Make it interactive and engaging.
  • Blend the mobile delivery with other delivery channels.

3. Delivery architecture. There are two key considerations here. Do you wish to choose a Native App or a Web based HTML5 approach or a combination of both. There are benefits and drawbacks to both options with web-based HTML5 being simpler to support across different devices but generally requiring a live internet connection for the end user. Native Apps can offer greater offline flexibility but require specific builds, updates and support for each operation system. Once you have decided on adopting the Native App, you will then need to decide which operating systems you wish to support (iOS, Android, Win etc.)?

Peak Pacific has an unrelenting focus towards bringing interventions that help in a measurable performance improvement where it impacts the most—your mobile front-end staff. We can:

  • Create assessment-based mobile apps to test the knowledge and push the information with regards to product services or competition.
  • Develop performance support apps to provide just-in-time performance improvement interventions for your workforce.
  • Customise and implement front-end work force connect and management apps to help monitor and manage your mobile work staff in a more efficient and effective manner.